Choose the rate that suits you best and chat without worrying about the price of the calls.
Don’t be left without our services: make the most of our offers.
Enjoy the advantages of broadband. Up to 30 MBps download speed and 6 MBps upload speed.
Wherever you are, whether in an isolated town or in the mountains you can access Internet via satellite since you do not need to connect to any network.
You can perform unlimited downloads 24 hours a day with all our rates which means that you do not have to consume all the monthly GB contracted.
We can adapt to each client. If you have satellite equipment that is not being used then you do not have to rent the equipment.
You can request deactivation of your Internet or telephone connection comfortably using the deactivation web form.
Remember that you need to request this by the 24th of the month before you wish to effect it.
For instance, if you wish to deactivate your Internet connection from 1 October, you need to request this between the 1st and 24th of September.
You can request reactivation of your Internet or telephone connection comfortably using the activation web form.
You can request this any day of the month. You will be billed on a pro rata basis for the days remaining in the month.
In the case of mobile lines, flat rates and allowance rates cannot be reactivated within one month after deactivation.
The request can only be put into effect from the 1st of the following month. Nevertheless, the line can be activated, although only on a consumption basis.
Yes, in Internet Canarias you can increase or decrease your speed.
To decrease your speed you just have to send us an email to firstname.lastname@example.org with the data of the contract holder, indicating the new speed that you want.
To increase your speed check the availability and conditions by calling us at 822 08 40 00
The high price optionally includes the installation, as you can decide to do it yourself or through a qualified installer.
In case of contracts requested as a self-installing kit, you will receive at your address all the necessary equipment to connect and you must carry out the installation.
If you prefer, an authorized technician can go to your address to carry out the installation. In this case will take care of placing a small satellite dish outside the house and make the wiring to the interior of the house. In no case is there any wiring system inside the house. The installer can propose according to the distribution of the house and its needs, an additional internal distribution solution, based on the budget and according to the client’s instructions.
The activation of the service in our systems has an additional cost that varies depending on the modality of purchase or rent of the equipment.
For more information consult the conditions and services that includes each tariff.
We offer Internet connection using wireless networks (Wimax or 4G LTE) or via satellite (Sky Tooway).
These technologies are characterised by establishing communication via radio or satellite link, so that it is not necessary to have a conventional telephone line. If in addition to connecting to the Internet, you wish to have a landline or mobile line, Internet Canarias can also offer you these services.
These tariffs are intended for individuals and do not contemplate the possibility of contracting a fixed IP address to have a unique address on the internet, as if it were a telephone number. If you need a fixed IP, you must hire one of our advanced solutions for companies. You can request additional information by sending an e-mail to email@example.com.
These tariffs are intended for individuals and do not contemplate the possibility of requesting the opening of new ports. If you need to open ports, you must hire one of our advanced solutions for companies. You can request additional information by sending an e-mail to firstname.lastname@example.org.
All the charges are payable on the 1st of each month for that month, by direct debit or by card. The bank accounts must be within the European Union.
If you choose to charge it to a card, the card must have been activated for online payments.